Welcome to Bert Vis Flooring, accessible at bertvis.com. At Bert Vis Flooring, we are committed to maintaining the trust and confidence of our visitors to our web site. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, and how we keep it secure.

1. Information Collection

We collect various types of information for several reasons to provide and improve our service to you. The types of personal information we collect include:

• Standard customer shipping and billing information during checkout.
• Email addresses for those who opt into our Mailchimp newsletter.
• Location/IP address data to estimate taxes and shipping costs.
• Any personal information shared via our chat widget for customer service inquiries.

This information is collected through user registration, purchases, cookies, the chat widget, and optional newsletter sign-up forms.

2. Use of Information

The information we collect is used in the following ways:

• To facilitate the provision of services requested by you, such as processing orders.
• To improve our website’s functionality and user experience.
• For marketing purposes, such as targeted advertising through Google Ads.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Our website utilizes cookies for:

• Enhancing your browsing experience by remembering your preferences.
• Estimating taxes and shipping costs based on your location/IP address.
• Marketing purposes to serve you tailored advertisements through Google Ads.

4. Data Protection

The security of your data is important to us. Our website is secured with SSL encryption, and all personal data is stored in a secure database. We do not store credit card information.

5. Data Sharing

We do not sell or rent personal data to third parties. All information collected is used solely for internal purposes related to the provision of our services and for the marketing purposes mentioned.

6. User Rights

You have the right to access, update, or delete your personal information at any time. Requests can be made by contacting us at admin@bertvis.com.

7. International Data Transfers

Our operations are confined to Canada, and we do not engage in international data transfers.

8. Changes to This Privacy Policy

Our Privacy Policy may change from time to time, and all updates will be posted on this page. By using this website, you are expected to review the Privacy Policy on this page for any changes. 

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

• Email: admin@bertvis.com
• Phone: (905) 957 7779
• Address: 214 St. Catherines Street, Smithville, Ontario L0R 2A0

Last Updated: February 2024